Certified Community Health Worker (CCHW) Training

What is a Community Health Worker?

“A community health worker is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

A community health worker also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy."

American Public Health Association’s definition of CHWs

Who should attend?

  • Individuals who wish to pursue a career as a Certified Community Health Worker and enter the healthcare and social service arena.
  • Providers of healthcare who wish to certify staff as Community Health Workers increasing access to health services and decreasing hospital readmissions.

This 45-hour course prepares the student for the certification exam. Upon successful completion of the exam the community health worker will be certified in the State of Indiana.

  • $1,500 course fee includes the instruction materials (online student manual and e-text book), registration, examination and 1-year Indiana Community Health Workers Association membership
  • Due to the COVID crisis, we are currently offering a 20% discount, making your total investment $1,200 (limited time only; subject to change at any time).

To be certified, students must successfully complete the following:

  • 5 self-study sessions
  • 5 online 2-hour reviews
  • Development of Individual Community Project
  • Successfully complete final exam with 85% passing score

Technology Requirement:

  1. Reliable Computer - Since this training is online, computers, laptops, tablets, or phones with these features can be utilized. However, printing capabilities from the equipment is required
  2. Internet, WIFI or hot spot to access online manual
  3. Reader Software –E-book link and app will be provided
  4. Web-camera, speakers and microphone
  5. Microsoft Word or word processing program software to help create documents required in some of the student activities or assignments
  6. Printer and printer paper

Role & Core Competencies


  • Defining Roles, Advocacy and Cultural Sensitivity
  • Professionalism
  • Introduction to Public Health
  • CCHW Core Competencies
  • Communication Skills
  • Motivational Interviewing
  • Customer service in health care
  • Goal setting with Clients
  • Confidentiality and HIPPA
  • Fundamentals of Leadership
  • Conflict Resolution Skills
  • Client-Centered Counseling for Behavior Change
  • Stress Management
  • Working with Groups and communities
  • Emergency Preparedness


The CHW can be found in various settings of community healthcare and is known by many titles:

  • Community Health Educator
  • Health Advocate
  • Home Visitor
  • Mental Health Worker
  • Navigator
  • Peer Advisor
  • Promotor(a) de Salud
  • And Others...


Refund Policy

  • Participant cancels at least 10 business days prior to training. There will be a $25 processing fee charged. If the cancellation occurs after the 10 business day cut-off then a credit will be issued for a future training and must be used within one year.

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